Privacy Policy

Last Updated: 1 October 2026

At The Travel Globe, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us, submit an enquiry, or interact with our advertisements and social media pages.

By using our website or submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Full name
• Phone number
• Email address
• Number of travellers
• Preferred travel dates
• Travel destination
• Travel preferences
• Information provided through enquiry or booking forms
• Information provided through Facebook, Instagram or other social media platforms
• Other information necessary to respond to your travel enquiry or provide our services

For certain travel, visa or booking services, additional information or documentation may be required. We will request such information when it is necessary for the service being provided.

2. Information Collected Through Facebook Lead Forms

If you submit an enquiry through a Facebook or Instagram advertisement operated by The Travel Globe, Meta may provide the information you submit to us.

For example, this may include your:

• Name
• Phone number
• Email address
• Number of travellers
• Intended travel period
• Other information you choose to provide in the lead form

We use this information to respond to your enquiry and provide information about the requested travel package, including our China Group Tour, pricing, itinerary, inclusions, booking procedure and related travel services.

3. How We Use Your Information

We may use your information to:

• Respond to travel enquiries
• Contact you regarding requested tours and packages
• Provide quotations and travel information
• Provide information about flights, hotels, visas, tours and other travel services
• Process bookings and reservations
• Communicate with you about your booking or enquiry
• Provide customer support
• Improve our services and customer experience
• Contact you regarding relevant travel services or offers where appropriate

We will not use the information submitted through a specific enquiry for purposes unrelated to providing or following up on travel services without a lawful basis or appropriate permission where required.

4. Sharing of Information

We may share relevant information with trusted service providers when necessary to provide the travel services requested by you.

Depending on the service, this may include:

• Airlines
• Hotels
• Tour operators
• Visa processing partners
• Travel insurance providers
• Transportation providers
• Other travel-related suppliers

We may also use third-party technology and communication services to operate our website, manage enquiries and communicate with customers.

We do not sell your personal information as a business asset.

5. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, loss or disclosure.

However, no website, online service or method of electronic transmission can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes and complying with applicable legal or regulatory requirements.

When information is no longer reasonably required, we may securely delete or anonymize it where appropriate.

7. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve website functionality, understand website usage and provide a better user experience.

Third-party services used on our website may also use cookies or similar technologies according to their own privacy policies.

You can adjust cookie settings through your browser where supported.

8. Third-Party Websites

Our website, advertisements or communications may contain links to third-party websites or services.

The Travel Globe is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

9. Your Choices and Requests

You may contact us if you wish to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where appropriate
• Ask how your information is being used
• Withdraw a communication preference where applicable
• Ask questions about this Privacy Policy

Some information may need to be retained where required for legitimate business, contractual, legal or regulatory purposes.

10. Children’s Information

Our services are intended for adults and individuals who are legally able to enter into travel arrangements.

We do not knowingly request personal information from children for independent marketing purposes. Where information relating to a child is required for a travel booking, it should be provided by a parent, guardian or authorized adult.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology or applicable requirements.

Any updated version will be published on this page with a revised Last Updated date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

The Travel Globe

Email: info@travelglobe.pk

Islamabad Office:
Office # 3, 1st Floor, Daniyal Arcade, Bahria Town Phase 7, Islamabad, Pakistan

Phone: 0333-8537347

Lahore Office:
20 Divine Garden Plaza, G-Floor, Near Metro Cash & Carry, Airport Road, Lahore, Pakistan

Phone: 0333-9587424

Website: travelglobe.pk